Traveling can be pretty stressful, and arriving to find your suitcase didn’t make it or got ruined along the way only makes it that much worse. It can happen anywhere, but it turns out, some airports have a better track record than others when it comes to handling your baggage. And thanks to new research, we know which ones need improvement.
- Using data from the Transportation Security Administration (TSA,) experts at Forbes Advisor have determined the worst airports in the country for lost and damaged luggage.
- They analyzed the 100 busiest airports based on the number of property damage claims and property loss claims, as well as the percentage of claims reimbursed in full.
- Based on these factors, they’ve found John F. Kennedy International Airport (JFK) in New York City is the worst for lost and damaged luggage, with a score of 100 out of 100.
- Miami International Airport is second, followed by Los Angeles International Airport.
- The report also finds American Airlines tops the list of worst airports for mishandled luggage, while Hawaiian Airlines has the lowest rate of mishandled luggage.
The Worst U.S. Airports for Lost and Damaged Luggage
- John F. Kennedy International Airport (JFK) — New York City
- Miami International Airport (MIA) — Miami
- Los Angeles International Airport (LAX) — Los Angeles
- Norfolk International Airport (ORF) — Norfolk, Virginia
- Fort Lauderdale-Hollywood International Airport (FLL) — Fort Lauderdale, Florida
- Boston Logan International Airport (BOS) — Boston
- Harry Reid International Airport (LAS) — Las Vegas
- Newark Liberty International Airport (EWR) — Newark
- Daniel K. Inouye International Airport (HNL) — Honolulu
- Dulles International Airport (IAD) —Washington, D.C.