A restaurant in the UK surely won’t be booking one bride-to-be for her wedding after they accidentally sent the woman an email calling her a cow. “The Sun” reports Jade Sharp had made arrangements to visit the restaurant, Mulberry Tree, in hopes of celebrating her wedding there. She ended up writing a TripAdvisor review of her disastrous experience.
“We arrived for the appointment at a date and time confirmed by the manager,” Sharp explains. “However, we were greeted by surprised faces as they were closed to the public.” She goes on to explain how they were taken on their tour anyway, but were met with terrible customer service as no one really answered any of their questions. It was after the appointment Sharp received an email from the manager, Karen Williams, intended for another manager calling Sharp a cow, which in the UK is the equivalent of calling someone a b****.
Sharp later received a phone call from the manager apologizing, but that didn’t stop Sharp from writing her review. The manager responded to her comments. “I am absolutely mortified, horrified and completely embarrassed that you had sight of such an email,” the owner writes in a response to Sharp’s review. “It is completely unprofessional and indefensible.” Sharp has obviously sought other venues for her wedding.
Source: The Sun